Shipping Policy
Shipping Policy
Below you will find the average delivery time for all our packages:
- Once an order is placed, we take 1 - 3 business days to process the order. During weekdays, this typically takes one business day, but if you order on Friday evening or during the weekend, it may take a bit longer.
- After your order is processed, it is shipped, and delivery takes an average of 8 - 12 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at Melbourne Boutique is designed to be as simple as possible. First, go to the product page and add the desired product to your shopping cart by clicking the “Add to Cart” button.
It is important to check if you have selected the correct variants. If everything is in order, click on the “Proceed to Checkout” button. On the information page, you need to fill in the correct address details. Please ensure that all information is accurate. Once this information is correctly filled in, you can click on the “Continue to Shipping” button.
On the “Shipping” page, you have the opportunity to review the entered address details. It is also indicated that every shipment is completely free. As a token of appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the “Continue to Payment” button.
Payment Options
At the payment options, you can choose from various payment methods. At melbourneboutique.com, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal account
- EPS
- Immediate transfer
Once you have selected the appropriate payment method, you need to click on the “Complete Order” button, and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. If you unexpectedly encounter any issues with your order, you can always contact us.