Shipping policy
1. Delivery Times
Below you will find the average delivery time for all orders placed through our store.
Once an order is placed, we usually require 1 to 3 business days to to process it. During Weekends processing often takes 1 business day. Orders placed on Friday evening or during the weekend may take slightly longer.
We do our best to make the ordering and delivery process as simple and smooth as possible. If you have any questions or concerns, please contact our customer service team.
2. How to Place an Order
Ordering through our store is straightforward. Go to the product page and add the item you want to your shopping cart by clicking the “Add to Cart” button.
Before proceeding, please make sure you have selected the correct product variant, size, color, or other options where applicable. Once everything is correct, continue to checkout.
On the checkout page, you must enter your shipping details carefully and make sure all information is complete and accurate. After submitting your address information, you can continue to the shipping and payment steps.
3. Payment Methods
At checkout, you may be able to choose from several secure payment methods. All payment options are processed through an SSL-encrypted environment for your security.
- Klarna
- Credit card (such as AMEX, Mastercard, Maestro, and Visa) PayPal
- EPS
- Sofort / instant payment
- Shop Pay
- Apple Pay
- Google Pay
- Others
After selecting your preferred payment method, complete your order by following the instructions shown on the payment page. If you experience any issue during checkout, please contact us for assistance.
4. Shipping Costs
We cover the shipping costs for every order unless stated otherwise. All products are delivered to your address free of charge, and there is no minimum order quantity required.
5. Shipping and Dispatch
Once you find the right product on our website, we understand that you want to receive it as soon as possible. That is why we aim to process and dispatch all orders as quickly as possible.
To keep our prices fair and competitive, we may group shipments together and dispatch orders in batches once our shipping threshold has been reached. This helps us manage logistics efficiently and continue offering competitive prices.
Please note: delivery times may occasionally be affected by high order volumes, public holidays, customs processing, courier disruptions, or other unforeseen delays.
After the order has been processed, it will be shipped. Average delivery time is 7 to 12 business days.
We will always do our best to ship your order as quickly as possible.
6. Need Help With Your Order?
If you have questions about your shipment, delivery status, or order processing, please contact us by email. Our support team will be happy to help you find the most suitable solution.